| We should try and get the AlarmStateEventHandler working for you, because that is the way we designed the software to get you that information.
We have many examples of AlarmStateEventHandler in the software (See the WEVariableControlCharts, RulesRulesRules and NewRev3Examples example programs). Can you reproduce your problem with any of those examples?
If not, can you reproduce your problem in a simple example program, like one of those examples? Then send us the a zip file of the complete project, and then we can get you an answer.